Returns

Rigana`s exchange and returns policy:

We will gladly exchange or refund goods purchased from Rigana, provided that: –

  • You have a valid proof of purchase.
  • Incorrect goods received are to be reported within 48 hours.
  • Damaged goods received due to negligence by our courier/delivery, are to be reported within 24 hours, provided the PO is endorsed.
  • Goods are to be returned in their original packaging, provided the goods have not been used.

All returns/exchanges will have to pass Rigana’s quality assurance check and will require Rigana`s approval.

A 10% (max to R1500.00), administrative fee will be applicable on all returns and exchanges.

All refunds will be done after 7 working days.

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